Inhouse Online Training Series

Insurance Knowledge for Newcomers

Inhouse Online Training Series

Offering fundamental insurance knowledge for newcomers and career changers in all HGS branches worldwide

HDI Global Specialty (HGS) wants to enable newcomers and career changers worldwide to gain a broad understanding of insurance topics.

The focus is on conveying general basic and contextual knowledge of the insurance industry focusing on industrial insurance.

Therefore HGS cooperates with „Versicherungsforen Leipzig“ to offer newcomers and career changers the opportunity to participate in this online training.

The training will take place exclusively online.

Please scroll down for further information.

Global Specialty

Information about the training

Contents of the online training

The training is split in two parts:

Part I is basic insurance knowledge by „Versicherungsforen Leipzig“.

Part II is specialty knowledge by the HGS specialists (HGS trainers).

Both parts are comprised of three blocks in which insurance knowledge is presented interactively and with the extra-benefit to build relationships and foster exchange with international colleagues, both professionally and personally.

Each block of part I contains a small interactive test in which you can check your acquired knowledge.

Part I: Basic Insurance Knowledge

  • Who are the participants in the insurance market (insurers/reinsurers, distributors, service providers, customers / In short: the difference between social and private insurance)
  • The insurance product and its specifics (definition, characteristics: need for funds, uncertainty, estimation, coverage, risk balancing)
  • The core of the insurance business (risk balancing in the collective and in time, types of customers and their risks, market saturation, risk perception)
  • The customer segmentation “personal lines insurance”, “SME’s/middle market sector)”, “commercial lines insurance” and their special features
  • Sources of income of insurance companies: Risk, investment and cost results
  • Processes
    • Core processes: Sales, customer-centric product development, claims management
    • Sales; especially: Broker business/Single Risk / Delegated authority
  • Regulatory affairs (with focus on Germany)
    • Overview of current regulatory requirements/initiatives (EIOPA & Co, Solvency II, IDD, LVRG, MA-Go, outsourcing, EU Data Protection Directive, CSR) ((Note: Compliance takes place in HGS internal appointments due to national regulations / special features))
    • Overview of the legal framework in Germany (VVG, VAG, …)
  • What are the current challenges, trends and drivers in the industry?
    • Consolidation, digitalization, customer behavior, risk cause systems, competitive situation, ecosystems
    • Trends in industrial insurance
  • What short and medium-term market development can be expected?

Part II: Specialty Knowledge by the HGS Specialists

  • HGS structure
  • Competitor Analysis
  • Markets segmentation & Channel Management
  • Productmanagement & Marketing
  • General Principles and Underwriting Philosophy
  • Delegated Authority as a Channel
  • Single Risk Mandates
  • London Insurance Market
  • Financial Lines + D&O
  • Aviation
  • Crisis Management
  • Political Risk / Credit Insurance
  • Contingency
  • Energy & Marine
  • Claims
  • Compliance
  • Risk Management and Actuarial, „The Art of Reserving and Pricinig“

Networking within each block of part I

To help you to get to know each other better, each block contains a networking module. Its contents will be:

  • Welcome round
  • creating your profile (professional/private mixed)
  • Your specific homework (e.g. name the 5 most important products of your home market, which trends are particularly important in your country etc.)
  • Short surveys, presentation of the results

Duration of the online training

You will be part of a course group that runs through both part I and part II together.

Who can register

The course is open for all newcomers and career changers at HDI Global Specialty branches worldwide.

If you are unsure whether this applies to you, please speak to the leader you are reporting to or contact People & Culture  in Hannover (contact details below).

How to register

In case you are interested to register, please use the the link to the registration page and the access code provided via email. On the registration page you have to enter the following data:

  • First name
  • Last name
  • E-mail address
  • Self-chosen password
  • Access code („Voucher code“)

After successful registration, you will receive a confirmation via e-mail from the system.

In case the number of registrations exceeds the number of available places, your registration will be held on a waiting list.

Costs & billing

Each course is held with a minimum of 8 participants. In order to guarantee a reasonable pricing we offer this training at a minimum of 8 participants with a maximum price of EUR 1.350. A maximum of 12 persons per course is allowed. With participation of 12 persons the seminar price per participant is EUR 900. Please note that your application for the course is binding.

All prices are exclusive of the VAT applicable in Germany. The invoice for the participation will be sent to the company or the branch office of the seminar participant. The invoicing party is „Versicherungsforen Leipzig GmbH“.

Cancellation policy: This is a binding application. A written cancellation is possible free of charge up to 4 weeks before the start of the seminar. For cancellations within four weeks before the seminar begins or no-show, the entire participation fee is due. It is possible to replace the originally registered participant with another participant from the same HGS branch as well as from another HGS company. In this case the cancelling participant is obliged to nominate a substitute participant.

Icons-Web-Trainings-1

Schedule for course group 1 (Timezone Americas & Europe)

Schedule for part II of course group 1 will follow up on part I (November 2020, details to follow).

Course group 1 - Part I

Block No. Block Title Date Toronto, Canada Continental Europe London, UK

Block 1

Understanding the insurance landscape and the business model of insurers
+ Networking
+ Knowledge Test

Session 1
20.10.2020

Session 2
23.10.2020

9.00 - 11.00
am
GMT -4

3.00 - 5.00
pm
GMT +1

2.00 - 4.00
pm
GMT

Block 2

Understanding processes and regulation
+ Networking
+ Knowledge Test

Session 3
26.10.2020

Session 4
30.10.2020

9.00 - 11.00
am
GMT -4

3.00 - 5.00
pm
GMT +1

2.00 - 4.00
pm
GMT

Block 3

Understanding trends, drivers and business opportunities
+ Networking
+ Knowledge Test

Session 5
05.11.2020

Session 6
06.11.2020

9.00 - 11.00
am
GMT -4

3.00 - 5.00
pm
GMT +1

2.00 - 4.00
pm
GMT

Course group 1 - Part I I

Block No. Block Title Date Toronto, Canada Continental Europe London, UK

Block 1

Understanding specifics of a specialty insurer

Session 1
2x 60 mins.
week of 9.11

Session 2
2x 60 mins.
week of 9.11

tbd.

tbd.

tbd.

Block 2a

Understanding specialty underwriting

Session 3
2x 60 mins.
week of 16.11

tbd.

tbd.

tbd.

Block 2b

Understanding Single Risk lines of business

Session 4
2x 60 mins.
week of 23.11

Session 5
2x 60 mins.
week of 23.11

Session 6
2x 60 mins.
week of 23.11

tbd.

tbd.

tbd.

Block 3

Understanding important core functions

Session 7
2x 60 mins.
week of 30.11

Session 8
2x 60 mins.
week of 30.11

tbd.

tbd.

tbd.

Icons-Web-Trainings-2

Schedule for course group 2 (Timezones Australia & Europe)

Schedule for part II of course group 2 will follow up on part I.

Course group 2 - Part I

Block No. Block Title Date Sydney, Australia Continental Europe London, UK

Block 1

Understanding the insurance landscape and the business model of insurers
+ Networking
+ Knowledge Test

Session 1
26.11.2020

Session 2
27.11.2020

4.00 - 6.00
pm
GMT +10

8.00 - 10.00
am
GMT +1

7.00 - 9.00
am
GMT

Block 2

Understanding processes and regulation
+ Networking
+ Knowledge Test

Session 3
01.12.2020

Session 4
04.12.2020

4.00 - 6.00
pm
GMT +10

8.00 - 10.00
am
GMT +1

7.00 - 9.00
am
GMT

Block 3

Understanding trends, drivers and business opportunities
+ Networking
+ Knowledge Test

Session 5
15.12.2020

Session 6
17.12.2020

4.00 - 6.00
pm
GMT +10

8.00 - 10.00
am
GMT +1

7.00 - 9.00
am
GMT

Course group 2 - Part I I

Block No. Block Title Date Sydney, Australia Continental Europe London, UK

Block 1

Understanding specifics of a specialty insurer

Session 1
2x 60 mins.
week: tbd

Session 2
2x 60 mins.
week: tbd.

tbd.

tbd.

tbd.

Block 2a

Understanding specialty underwriting

Session 3
2x 60 mins.
week: tbd.

tbd.

tbd.

tbd.

Block 2b

Understanding Single Risk lines of business

Session 4
2x 60 mins.
week: tbd.

Session 5
2x 60 mins.
week: tbd.

Session 6
2x 60 mins.
week: tbd.

tbd.

tbd.

tbd.

Block 3

Understanding important core functions

Session 7
2x 60 mins.
week: tbd.

Session 8
2x 60 mins.
week: tbd.

tbd.

tbd.

tbd.

The required technology

Video conferencing

All sessions of part I will take place via GoToMeeting. Technical requirement for participation with GoToMeeting are:

  • a PC, tablet or smartphone with a stable internet connection
  • at best a headset, i.e. a headphone with a microphone, alternatively the sound can also be transmitted via a landline connection.

We will send you your dial-in details in due time before the start of the course. Also, you find these details on the website of the course to which you are registered.

Participation via telephone dial-in is also possible in the event of Internet problems.

Here you can learn more about „How to join a meeting in GoToMeeting“.

All sessions of part II will be conducted via MS Teams.

Virtual whiteboard

For the interactive parts of part I we use the virtual whiteboard „Mural“. Mural is browser-based and no software needs to be installed. Mural works best with the Firefox or the Google Chrome Browser. We will share the link with you via the course website, during the session in the chat provided by GoTo Meeting as well as via email.

Your instructors

Justus Lücke

Justus Lücke

As one of the managing directors, Justus Lücke is responsible for the strategic development of Versicherungsforen Leipzig GmbH and the optimisation of internal processes. His professional responsibility includes the topics actuarial, product and risk management as well as sales & service, especially the innovative customer-centred product development. As an actuary (DAV) he is concerned with questions of product calculation, reserving, actuarial methods and ratios, modelling as well as business transactions and (IT) processes in life insurance and Solvency II.

Jürgen Schulz

Jürgen Schulz

Jürgen Schulz founded Maklerforen Leipzig GmbH in 2014 together with the Leipziger Forengruppe and has been its managing director ever since.

In addition to his work for Maklerforen Leipzig, he works as a lecturer and employee of the Market Research Centre at the Technical University of Cologne.

Vincent Wolff-Marting

Vincent Wolff-Marting

As head of the competence team "Digitalisation and Innovation", Vincent Wolff-Marting has been supporting the Versicherungsforen Leipzig GmbH since July 2013 and is the contact person for all topics in the field of insurance informatics, for professional support in IT strategy development and for support in dealing with new IT trends and paradigms.

For questions please contact

Ulrike Jasper

Ulrike Jasper

Senior Manager People & Culture
T +49 (0) 511 5604 6691
M +49 (0) 173 7857476
E ulrike.jasper@hdi-specialty.com

Nina Peiseler

Nina Peiseler

Senior Manager, People and Culture
T +49 (0) 511 5604 2506
E nina.peiseler@hdi-specialty.com

Introducing Versicherungsforen Leipzig GmbH

Versicherungsforen Leipzig GmbH is a spin-off from the University of Leipzig. For twenty years now, Versicherungsforen Leipzig has seen itself as a bridge between insurance science and insurance practice with the aim of promoting and sustainably supporting the transfer of specialist knowledge within the insurance industry.

Versicherungsforen Leipzig offer a set of services to the insurance industry that gives individual companies direct access to the latest know-how and methodological competence of science. To solve challenging and novel requirements within the insurance industry, Versicherungsforen combines special knowledge of insurance management, insurance informatics, actuarial science and insurance law. This scientific interdisciplinarity and the high level of practical relevance enable an informative „view beyond the edge of one’s own nose“ and form the foundation for successful cooperation with the insurance industry, which is particularly demonstrated by Versicherungsforen Leipzig’s partner network of around 180 companies from the insurance industry.

Through continuous research and project work, Versicherungsforen has been able to bundle special consulting competencies across all value-added stages – including product design and product management, sales and customer relationship management, contract and inventory management and claims management – of insurance companies. Versicherungsforen combines this knowledge of the value-added stages with a comprehensive range of services in the project phases strategy, conception and technical implementation for processes, organization and process-oriented quality management.

Learn more about us: www.versicherungsforen.net

Organisational contact person at Versicherungsforen Leipzig

Susan Drechsler

Susan Drechsler

Head of Business Division Versicherungsforen-Akademie
T +49 341 98988-250
E susan.drechsler@versicherungsforen.net

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